TERMS OF SALE
By placing an order with on Advent Image Management’s website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Variance in dispatch times may vary according to availability, and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which Advent Image Management will not be responsible for. Please check that all details that you provide to us are true and accurate when placing an order on Advent Image Management, that you are an authorised user of the credit or debit card (used in placing your order) and that there are sufficient funds to cover the cost of the products you purchase from Advent Image Management.
DISCOUNT CODES
We reserve the right to amend or withdraw discount codes at any time and for any reason without prior notice to you.
COLOUR ACCURACY
We have made every effort to make the on-screen colours and respective descriptions of our products as accurate as possible. Unfortunately, we cannot guarantee an exact colour match of the on screen colour to the colours of the actual products. Colours on screen may vary depending on your screen settings and resolution.
ADVENT IMAGE MANAGEMENT CONTENT
All of the content and software made available to you on or through Advent Image Management website remains the property of Advent Image Management. Please do not publish, manipulate, distribute or otherwise reproduce, in any format, any of the content of copies of content on Advent Image Management’s website and its social media handles, nor may you use the content in connection with any business or commercial enterprise.
PRIVACY POLICY
We are committed in protecting your privacy online in compliance with the Personal Data Protection Act 2010. Please read further below to know what information we collect from you and how we use that information.
- Collection of your Personal Information
Personal information is information that is collected when you engage in certain activities on our website, such as creating an account, ordering a product, submitting content and/or posting content on social media platforms, filling out a survey, posting a review, sending us feedback, requesting information about our services, or we may ask you to provide certain information about yourself. In purchasing Advent Image Management products and services, we collect billing and credit card/debit card information or related information. This information is used to complete your purchase transaction. If the information we ask of you is identified as mandatory, if you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.
- Use of your Personal Information
Advent Image Management’s collection of your personal information is solely used to operate its website and deliver the products and services that you have requested. We will not share, sell, rent, or trade your personal information with other parties. Generally, third party providers (such as payment gateways and online e-commerce hosting platforms) used by us will only use your information as necessary to allow them to furnish the services they are providing to Advent Image Management.
- Personal Information Security
Advent Image Management takes security seriously and has taken numerous precautions to protect the security of your personal information from unauthorized access and use. Should you sign up for an account on the Advent Image Management website, in which you can access your Personal Information, we recommend that you do not share your password with anyone. Advent Image Management may also disclose your Personal Information if we are required by law to do so.
- Cookies
We use cookies. Not your chocolate cookie types (unfortunately), but a cookie is a small text file stored on a Advent Image Management website user’s computer for record-keeping purposes that contains information about the user. Cookies are used to make your experience on our website that much better. It’s a convenient feature to save you time. However do know that you can choose to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser setting to decline cookies if you prefer. Declining cookies will slim your waistline, but it also means that you would not be able to fully experience the interactive features of Advent Image Management’s website during your visits.
- Changes to this Privacy Policy
We reserve the right to change, modify, add or remove portions from this policy at any time which will be at our discretion. Any changes will take immediate effect once it has been posted on Advent Image Management’s website. Any material changes to this policy will be notified to you.
- Contact Information
For further questions and enquiries about our private policy, please email us here and title your email as “Privacy Policy”.
- Cancellation & Refund Policy
Cancellation
We understand that there are times when you must miss and appointment due to emergencies or obligations. We require a cancellation request to be submitted by emailing us at yen@advent-image.com 24 hours before your appointment. Once the cancellation request is received, a full refund will be initiated.
If an appointment is not cancelled at least 24 hours in advance, you will be charged in full and there will be no refund.
REFUND POLICY
Your full refund will be issued once we have received your request. The method of refund will be processed depending on your original payment method:
- Online Bank Transfer, full refunds will be credited into your bank account via online bank transfer, which should be posted within 3-5 working days.
- Credit card refunds services, refunds will be sent to the card-issuing bank.
Kindly contact your card-issuing bank with regards to the duration of the credit refunds.
COMPLAINTS
We are sorry to know you are unhappy about something. Please let us know if you have any complaints via email here with your email titled as “Complaints” and we will try to resolve disputes when they first arise.
VARIATION
Advent Image Management shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of its website.